events for businesses
introducing the ombudsman seminars
and handling complaints events
We run training days and seminars around the UK, aimed at giving businesses the opportunity to learn more about the ombudsman service and how we work.
industry events for 2012
March 2012
Cambridge – "introducing the ombudsman" seminar for smaller businesses
July 2012
Nottingham (for the East Midlands) – "introducing the ombudsman" seminar for smaller businesses
- Friday 13 July 2012
- Best Western Yew Lodge Hotel & Conference Centre, Packington Hill, Kegworth DE74 2DF
- for more information and to book your place please see our form PDF or Word
September 2012
Exeter (for the South West) – "introducing the ombudsman" seminar for smaller businesses
- Friday 14 September 2012
- Gipsy Hill Hotel, Gipsy Hill Lane, Pinhoe, Exeter EX1 3RN
- for more information and to book your place please see our form PDF or Word
November 2012
Glasgow – "introducing the ombudsman" seminar for smaller businesses
- Friday 9 November 2012
- IET Glasgow: Teacher Building, 14 St Enoch Square, Glasgow G1 4DB
- for more information and to book your place please see our form PDF or Word
March 2013
Belfast – "introducing the ombudsman" seminar for smaller businesses
- Friday 29 March 2013
- Venue tba (but in or near Belfast)
By this date credit unions in Northern Ireland will have been regulated by the Financial Services Authority and covered by the ombudsman service for very nearly a year. We hope that many of them will take this opportunity to come and ‘meet the ombudsman’ in person. But the event is not restricted to credit unions – other types of business are also welcome.
previous events
- Cardiff – "introducing the ombudsman" seminar for smaller businesses
Thursday 1 December 2011
Novotel Cardiff City Centre, Schooner Way, Atlantic Wharf, Cardiff Cf10 4RT
- Birmingham – "handling complaints" conference for industry complaint handlers, Tuesday 22 November 2011
Maple House, 150 Corporation Street, Birmingham B4 6TB
- Newcastle upon Tyne – "introducing the ombudsman" seminar for smaller businesses, Tuesday 6 September 2011
Premier Inn, Newbridge Street, Newcastle Upon Tyne NE1 8BS
- Bristol – "introducing the ombudsman" seminar for smaller businesses, Friday 3 June 2011, Exhibition and Conference Centre, University of the West of England, Frenchay Campus, Filton Road, Bristol BS34 8QZ
- Leeds – "introducing the ombudsman" seminar for smaller businesses, Friday 6 May 2011, Novotel Leeds Centre, 4 Whitehall Quay, Leeds LS1 4HR
- Eastleigh – "introducing the ombudsman" seminar for smaller businesses, Friday 18 March 2011, Holiday Inn, Leigh Road, Eastleigh, Hampshire SO50 9PG
- Manchester – "handling complaints" conference for industry complaint handlers, Tuesday 22 March 2011, City Tower (Floor 24), Piccadilly Plaza, Manchester M1 4BT
- Belfast – "introducing the ombudsman" seminar for smaller businesses
Friday 11 March 2011, Hastings Stormont Hotel, Upper Newtownards Road, Belfast, BT4 3LP, Northern Ireland
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